Which essential services will remain unaffected by the hybrid work model?

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Essential Services to Remain Unaffected by Hybrid Work Model

Essential services will continue to operate without disruption under the new Hybrid Working Day (HWD) model for civil servants, which takes effect on August 1, 2026. This ensures that critical functions remain fully operational while implementing flexible work arrangements. The Public Service Department (PSD) has explicitly stated that these sectors will maintain their usual service delivery standards.
Frontline Sectors to Operate as Usual

Frontline sectors, encompassing security, defence, education, health, and the judiciary, are designated to continue their operations without any change. These areas are crucial for public safety, well-being, and the functioning of the state, thus requiring continuous presence and service.
Counters to Remain Open

Public-facing counters will also remain operational under the hybrid work system. This measure is in place to ensure that citizens can continue to access necessary services and conduct official business without facing closures or reduced accessibility due to the new work model.
No Reduction in Official Hours

The introduction of the Hybrid Working Day does not involve a reduction in official working hours for civil servants. The system is designed to allow for flexible work patterns, with employees expected to spend three days in the office and two days working from home or an approved location, contingent on departmental needs and guidelines.

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Which essential services will remain unaffected by the hybrid work model?

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