Which government ministry is spearheading the establishment of this new centre?

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The Ministry of Human Resources is spearheading the establishment of the new centre.

The Ministry of Human Resources (Kesuma) plans to establish a One-Stop Centre for Employee Services. This initiative aims to provide a comprehensive facility for resolving labour-related issues, consolidating various services under one roof. The centre is intended to streamline processes for both employees and employers, eliminating the need to visit multiple departments.
Pilot Project in Penang

The new One-Stop Employee Service Centre will commence with a pilot project in Penang. This initial phase is designed to refine the operational model and support system for workers before wider implementation. Human Resources Minister Steven Sim Chee Keong indicated that he would work closely with the Penang state government on this matter.
Nationwide Expansion Planned

Following the pilot project, the intention is to establish these one-stop centres nationwide. The ultimate goal is to create a unified service point that can efficiently address all labour-related concerns across the country. This nationwide rollout aims to enhance the welfare and support mechanisms available to workers throughout Malaysia.
Comprehensive Service Integration

The proposed centre will integrate all labour-related services, offering a single point of contact for employees, employers, and human resource managers. This consolidation is expected to significantly facilitate the resolution of workplace disputes and administrative matters. The minister highlighted that individuals would be able to go directly to this centre for any labour-related issues.

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Which government ministry is spearheading the establishment of this new centre?

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