Which incidents did Singtel’s board use to assess Yuen’s performance?

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Singtel’s board assessed Yuen Kuan Moon using the Optus Triple Zero incident in Australia and Singtel Singapore’s network outages.

Singtel’s board said it considered two specific incidents when assessing Yuen Kuan Moon’s performance and determining his remuneration. These were the Optus Triple Zero incident in Australia and network outages affecting customers in Singapore under Singtel Singapore.
The Australia incident linked to emergency service disruption
In Australia, the board assessed Yuen’s performance using the Optus Triple Zero incident. That incident disrupted access to the country’s Triple Zero emergency service, which is the emergency number used in Australia.
The Singapore incident tied to mobile network disruptions
In Singapore, the board also assessed Yuen’s performance based on network outages at Singtel Singapore. Those mobile network disruptions affected about 600,000 customers, and they were significant enough for the telecoms regulator to investigate Singtel in March.

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Which incidents did Singtel’s board use to assess Yuen’s performance?

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