Which key ministries are involved in the new counter staff rotation programme?

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Key Ministries Involved in Counter Staff Rotation Programme

The counter staff rotation initiative, which commenced on February 4, includes all ministries and their respective departments. This programme aims to elevate the quality and efficiency of public services by developing counter staff skills and enhancing the overall customer experience.
Ministry of Finance and Education Participation

Among the key ministries participating in this initiative are the Ministry of Finance and the Ministry of Education. These ministries, along with others directly involved in public service delivery, will see their counter staff undergo regular training and continuous monitoring.
Health and Human Resources Ministries Included

The Ministry of Health and the Ministry of Human Resources are also integral to this programme. Through work rotation, officers in these and other participating ministries will gain exposure to a wider array of counter-related duties, enabling them to address a broader spectrum of customer inquiries and concerns more effectively.
Broader Public Service Delivery Focus

Several other ministries directly engaged in public service delivery are part of this comprehensive rotation. The Public Service Department (PSD) stated that the initiative is expected to strengthen the country's public service and improve the overall experience for citizens interacting with government counters.

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Which key ministries are involved in the new counter staff rotation programme?

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