Which loan types are eligible for flood relief?

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Eligible Loan Types for Flood Relief

Public Bank and Public Islamic Bank are offering repayment relief to customers impacted by the recent floods in Johor. This relief extends to various loan and financing facilities, including those for individual and small and medium enterprise (SME) customers. The available assistance aims to alleviate the financial burden on those affected by the natural disaster.
Individual Customer Loan Facilities

Individual customers who have experienced damages and losses due to the floods are eligible for repayment relief on facilities such as house financing, hire purchase, and credit cards. This measure is part of the bank's commitment to supporting communities struggling with livelihood difficulties. The relief package is designed to provide immediate financial support to those most affected by the disaster.
Small and Medium Enterprise (SME) Financing

Small and medium enterprises (SMEs) in flood-affected districts are also included in the repayment relief programme. This financing support is intended for businesses that have suffered damages and losses, helping them to manage their financial obligations during this challenging period. The bank's initiative aims to ensure business continuity for affected SMEs.
Extended Repayment Deferment

The repayment relief includes the deferment of monthly instalments for eligible loans and financing for a period of up to six months. This deferment applies to all identified flood disaster areas as designated by Agensi Pengurusan Bencana Negara. This provision allows affected customers a crucial window to manage their immediate needs without the pressure of immediate loan repayments.
Waived Charges and Insurance Claims Assistance

In addition to instalment deferments, Public Bank will waive charges for the replacement of banking-related documents that may have been destroyed or lost in the floods. This includes items such as bank cards, passbooks, and fixed deposit receipts. Furthermore, the bank is collaborating with Lonpac Insurance Bhd for the expedited processing of insurance claims for losses covered under policies underwritten by Lonpac.

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Which loan types are eligible for flood relief?

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