Why did Chua Xing Da rely on assumptions instead of consulting the manufacturer?

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Chua Xing Da Operated Machinery Based on Incomplete Understanding and Personal Assumptions

Chua Xing Da, a director at Stars Engrg, relied on his own assumptions and possessed an incomplete understanding of the mixing machine's functionality when addressing technical issues, rather than consulting the Chinese manufacturer. While the manufacturer was willing to offer technical assistance, Chua attempted to troubleshoot the equipment himself. The defence contended that Chua's actions were a result of mistaken assumptions and a lack of complete knowledge, rather than a conscious disregard for safety protocols.
Incomplete Knowledge of Machine Functionality

The court heard that Chua Xing Da had an incomplete understanding of how the mixing machine functioned. Despite experiencing repeated technical problems with the equipment, he did not consult the Chinese manufacturer for guidance. Instead, he personally oversaw the machine's installation and trained workers on its operation, indicating a level of direct involvement that was not matched by a thorough comprehension of its mechanics.
Reliance on Personal Assumptions for Troubleshooting

Rather than seeking external expertise, Chua Xing Da proceeded based on his own assumptions when dealing with the machine's technical issues. This approach was taken even though the manufacturer had expressed a willingness to provide technical assistance. The defence argued that this reliance on assumptions stemmed from a misunderstanding of the machine's operation rather than a deliberate intent to bypass safety measures.
Company Failed to Seek Manufacturer's Advice for Repairs

Beyond operational troubleshooting, the company, under Chua's oversight, also failed to consult the manufacturer before undertaking critical repair work. This included carrying out welding repairs and modifying the machine's heat insulation system. These actions were taken without seeking the manufacturer's advice, further highlighting a pattern of self-reliance over expert consultation.

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Why did Chua Xing Da rely on assumptions instead of consulting the manufacturer?

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