Why did DBKL switch GOKL bus routes from colours to numbers?

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DBKL Rebranded GOKL Bus Routes to Numerical Designations for Enhanced Passenger Clarity

Kuala Lumpur City Hall (DBKL) has transitioned the naming convention for its GOKL bus service from colour-based identifiers to numerical ones, effective August 1. This strategic shift impacts all 14 existing routes, aiming to simplify passenger navigation and recall by replacing potentially confusing colour names with sequential numbers. While the numerical system is now primary, the original colour designation will temporarily remain appended to each route name to mitigate immediate passenger disorientation.
Rationale Behind the Numerical System Implementation

The decision to implement numerical route names stemmed from feedback indicating that the previous colour-coded system was perceived as complex and difficult for passengers to remember. This initiative by DBKL is intended to streamline the user experience, making it more intuitive for commuters to identify and board the correct GOKL bus service. The objective is to reduce passenger confusion and improve the overall efficiency of the public transport system within the city.
Specific Route Renumbering Examples

The rebranding encompasses a comprehensive overhaul of the GOKL route nomenclature. For instance, the route previously known as the Green Line, which connects KLCC to Bukit Bintang, is now designated as GOKL 01. Similarly, the Purple Line, servicing the route from Pasar Seni Hub to Bukit Bintang, has been renumbered to GOKL 02. The Red Line, operating between Titiwangsa Hub and KL Sentral, is now GOKL 03, and the Blue Line, running from Titiwangsa Hub to Bukit Bintang, is identified as GOKL 04.
Comprehensive List of Rebranded Routes

Further examples illustrate the widespread nature of this change across the GOKL network. The Orange Line (Titiwangsa Hub-Mindef) is now GOKL 05, and the Pink Line (Pantai Ria PPR–Universiti LRT) is GOKL 06. The Turquoise Line, connecting Dato’ Keramat LRT to Kelumpuk Bambu at Setiawangsa, has been renamed GOKL 07. Additionally, the Maroon Line (Kampung Batu LRT-Chow Kit) is now GOKL 08, and the Brown Line (Sri Rampai LRT-Section 10 Wangsa Maju) is GOKL 09. The Parrot Green Line (Maluri Terminal-Bandar Sri Permaisuri) is GOKL 10, Gray Line (Maluri LRT-Bandar Tun Razak) is GOKL 11, Cream Line (Taman Fadason-Sri Delima MRT) is GOKL 12, and Magenta Line (Jinjang MRT-Matrade) is GOKL 13. The most recent addition to the service, running from Muhibbah Community Complex to Pinggiran Bukit Jalil PPR, is now designated as GOKL 14.

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Why did DBKL switch GOKL bus routes from colours to numbers?

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