Why did MCMC say Meta failed to address harmful 3R content?

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MCMC to Pursue Legal Action Against Meta Over Unaddressed Harmful Content

The Malaysian Communications and Multimedia Commission (MCMC) has announced its intention to initiate legal proceedings against Meta Platforms Inc, the parent company of Facebook, Instagram, and WhatsApp. This decision stems from Meta's alleged non-cooperation and persistent failure to effectively address and remove a significant volume of harmful content circulating on its platforms. The commission specifically highlighted concerns regarding content that touches upon race, royalty, and religion (3R), alongside defamation, impersonation, online gambling, and scam advertisements, which have increasingly plagued Facebook.
Meta's Response Deemed Insufficient and Sluggish

MCMC has communicated repeated requests to Meta, urging the removal of a substantial amount of undesirable content. However, the response from Meta has been characterised as both sluggish and unsatisfactory, failing to meet the critical urgency required to mitigate the spread of such material. This lack of decisive action has contributed to growing public concern and increased scrutiny over the platforms' content moderation practices.
MCMC's Intolerance Towards Online Platform Abuse

The commission has expressed a firm stance of intolerance towards the continuous and escalating abuse of online platforms for malicious cyber activities. This includes practices such as phishing, or the dissemination of content that threatens racial stability, undermines social harmony, or disrespects the institution of the Malay Rulers. MCMC views these activities as detrimental to public safety and societal well-being within the digital space.
Legal Action as a Necessary Step

Given Meta's perceived lack of cooperation and insufficient action, MCMC has indicated that it has been left with no alternative but to pursue definitive legal steps. This measure is intended to ensure the protection and security of the public in the digital realm, underscoring the commission's commitment to maintaining a safe online environment free from harmful content and malicious activities.

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Why did MCMC say Meta failed to address harmful 3R content?

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