Why did the Immigration Department decide to delay the new passport rollout?

Question

## The Immigration Department postponed the new passport rollout to ensure seamless service delivery and maintain an optimal transaction experience for the public

Accepted Answer

The Malaysian Immigration Department (JIM) has officially rescheduled the introduction of the new Malaysian International Passport, which was initially slated for 1 June 2026. This decision was taken to prioritise the efficiency of service delivery and to ensure that the public’s experience when applying for or renewing travel documents remains at an optimal level throughout the transition.

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Why did the Immigration Department decide to delay the new passport rollout?

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