Why does Rahmat prioritize waiting for students even when they are late?

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Rahmat Hamid Prioritizes Waiting for Late Students Due to Empathy and a Sense of Responsibility

Rahmat Hamid, a dedicated Rapid Penang bus captain with 19 years of service, consistently waits for students even when they are running late. This practice stems from his empathy for their situation and a desire to ensure they do not miss crucial classes or exams. His commitment has fostered a strong bond with the students, who express their gratitude through gifts and by specifically waiting for his bus.
Empathy for Students Facing Difficulties

Rahmat's decision to wait for late students is driven by a feeling of compassion. He observes them running to catch his bus and feels a sense of pity, wanting to prevent them from missing their scheduled classes or important examinations. This consideration goes beyond the typical duties of a bus driver, highlighting his personal investment in the students' well-being.
Students' Appreciation and Personal Connection

The students have shown significant appreciation for Rahmat's consistent thoughtfulness. They have waited specifically for his bus and have presented him with gifts, such as a prayer mat and prayer beads, as tokens of their gratitude. Rahmat views these students as akin to his own children, enjoying their interactions, even participating in their TikTok videos, which further solidifies their unique connection.
Professional Dedication and Safety Focus

Beyond his interactions with students, Rahmat exemplifies a high level of professionalism. He wakes as early as 3:45 am to ensure his bus is in optimal condition for his 6 am start, demonstrating a commitment to punctuality and service reliability. He has not taken sick leave in the past three years, mindful of the regular passengers who depend on his service. Rahmat also emphasizes that patience, calmness, and prioritizing passenger safety are paramount in his role, underscoring his responsible approach to his duties.
Integrity and Long-Term Commitment

Rahmat's integrity is evident in his practice of handing over any lost valuable items, such as cash, laptops, wallets, and passports, to the relevant counters for owners to reclaim. Having received the 2008 Best Captain Award, he continues to serve diligently with only two years left before retirement. He views his career as more than just a job; it is an opportunity to serve the community and ensure public safety, a sentiment he hopes will inspire younger generations to see bus captaincy as a noble profession.

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Why does Rahmat prioritize waiting for students even when they are late?

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