Why is APAD enforcing express bus operations at licensed terminals?

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APAD Enforces Licensed Terminal Operations for Order, Safety, and Legal Compliance

The Land Public Transport Agency (APAD) is enforcing express bus operations at licensed terminals and transport hubs nationwide to ensure services are conducted in a more orderly and safe manner, in strict adherence to existing laws. This directive, effective from May 19, 2026, applies universally to all express bus operators and specifically targets boarding and disembarking activities conducted at unlicensed locations. The policy aims to enhance passenger safety, alleviate congestion within city centres, and promote the effective utilisation of established public transport infrastructure.
Ensuring Passenger and Road User Safety

Roadside or unlicensed boarding and drop-off points present significant safety risks not only to passengers but also to other road users. By centralising operations at government-licensed terminals, APAD seeks to mitigate these inherent dangers and create a more secure environment for travel. The agency has identified and approved several alternative locations as legal transport hubs, including Lalaport, IOI City Mall Putrajaya, and 1 Utama, alongside integrated terminals like Terminal Bersepadu Selatan (TBS) and Terminal Bersepadu Gombak (TBG), all of which offer safe, structured facilities with good public transport access.
Promoting Orderly and Lawful Operations

The enforcement initiative is part of APAD's ongoing efforts to ensure that express bus services across the country operate in an orderly fashion, consistent with legal frameworks. An express bus operator had previously ceased its Kuala Lumpur city centre services after being instructed to comply with regulations mandating operations solely at government-licensed terminals. This situation highlights a broader effort to bring all operators into compliance, irrespective of their previous operational arrangements or duration at a particular site.
Enhancing Public Transport Infrastructure and Industry Benefits

Centralising express bus operations at approved terminals is intended to foster a more organised and efficient public transport system in the long term. This strategic move is designed to benefit both passengers, through improved safety and convenience, and the industry, by establishing consistent governance and operational standards. APAD emphasizes that the duration of operations at a location does not automatically confer terminal status, and locations like TRX have not submitted applications to operate as bus terminals, underscoring the importance of official licensing and approval.

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Why is APAD enforcing express bus operations at licensed terminals?

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