Will MyOnline Passport applications be unavailable during the closure?

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MyOnline Passport Applications Will Be Unavailable During Passport Office Closures

Yes, applications submitted via MyOnline Passport will be unavailable during the temporary closure of passport service counters at 71 passport issuance offices nationwide. This unavailability is part of a phased system maintenance schedule implemented by the Malaysian Immigration Department (JIM). During these periods, all passport application submissions, whether over the counter or online, and passport printing services at the affected branches will be suspended.
Phase 1 Closure Details

The first phase of these temporary closures is scheduled to run from June 26 to June 30. This initial phase affects several key locations, including the Immigration Headquarters in Putrajaya. Passport issuance offices in Jalan Duta, Melaka, Kelana Jaya, and at Kuala Lumpur International Airport (KLIA) are also included in this first round of closures.
Impact on Urban Transformation Centres

Beyond the main passport issuance offices, the system maintenance will also impact services at nine Urban Transformation Centre (UTC) offices. These include UTC Pudu Sentral (Puduraya), UTC Selangor, UTC Johor Bahru, UTC Pasir Gudang, UTC Seremban, UTC Ipoh, UTC Kedah, UTC Sungai Petani, and UTC Seberang Perai. These closures mean that passport-related services will be inaccessible at these UTC locations during the specified maintenance periods.
Nationwide Phased System Maintenance

The Malaysian Immigration Department is conducting this system maintenance in phases across 71 passport issuance offices throughout the country. The intention behind these staggered closures is to facilitate necessary updates and upkeep of their systems, ensuring continued operational efficiency. The department has indicated that these closures will be implemented across multiple phases, although details for subsequent phases beyond the first are not specified.

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Will MyOnline Passport applications be unavailable during the closure?

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